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Before I recount the process, let me just say that I've got some experience in the art of making caramel apples. In my high school and college days, I worked at Six Flags Great America, a theme park north of Chicago. Most of my time there was in the merchandise department, selling souvenirs and other items in themed shops. One popular item was caramel apples, which were usually delivered from outside the park. Once in a while, however, we didn't get a caramel apple delivery, and I had to go to one of the park restaurants to make some. I'd dip each apple in a giant vat of molten caramel, then roll it around and around the side of the vat to get just the right thickness -- too much caramel and it ends up in a pool under the apple. The process took place in the front window of the restaurant, so everyone could watch me at work. If they weren't interested in the caramel dipping, the could have gotten some amusement watching my hair. Standing over that steamy vat made my hair frizz so much that I practically had a 'fro. Imagine that, along with the thick plastic-rimmed glasses that covered half of my face -- I was quite a fox!
Back to the present ... I did the first step -- mixing the mix with 8 ounces of milk. But step number two called for me to add 2 1/2 cups of sugar! I didn't have that much sugar, so I took the mixture off the heat and my husband amiably went to the store to get some. While he was gone, I stewed about the product's poor packaging -- it should say "just add milk and sugar" right on the front. When he returned, I put the mixture back on the heat, boiled it for two minutes, and then added all that sugar. It instructed me to bring the mixture to a boil, then boil until the candy reached the soft ball stage, stirring occasionally.
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If my son talks me into trying this again, I'm going to go my usual route of buying a package of caramels and melting them with a tablespoon or so of water. I always thought unwrapping the caramels was a big pain, but it's nothing compared to the process we went through today.